Quality controls at every layer.

Fraud prevention is essential to trustworthy survey data. At Symmetric, we use a multi-layer approach that combines technology, third-party validation, and human review. The Sleuth Quality Framework combines advanced technology with human expertise from a dedicated onshore quality assurance department to evaluate every response across multiple dimensions-helping ensure your data is authentic, engaged, and research ready. Our team reviews open-end and other-specify responses to help confirm that respondents are real and taking your survey seriously. Every day, our quality assurance department flags questionable respondents, removes them from your data, and replaces them at no additional cost.